About the product

 

Cisco Active Advisor simplifies network discovery and finds security alerts that apply to your devices. It also analyzes contract coverage and end-of-life status and can compare your network against Cisco Validated Designs.

 

How this service can help users and meet expectations


Active Advisor gives users a variety of options:

- Discovering devices.

- Staying up to date with essential Cisco product information.

- Able to use enhanced alerts and reports.

- Advice based on devices and features running in the network.

- Getting alerts about published security advisories (PSIRT) that apply to network.

- Identifying end-of-life products and find gaps in support coverage.

 

How to get more from existing network


Compare your network with Cisco-recommended best practices and validated designs. Personalized network health scores help you quickly identify which areas need improvement, and what can be done.

 

My Learning

 

- Developing a deeper understanding of customer needs and problem-solving.

- Engaging with product marketing to help develop by learning stories.

- Creating features that help users achieve their goals.

- Prioritizing features, and initiatives. 

- Understanding Customer & VAR specific sortable, customizable device listing tabs for CSO data.

- Creating an introduction page to navigate to discover devices, inventory, advisories, contract issues, warranty issues, and EoL warnings, tools, switching health, wireless health, security health. support contracts, PSIRT notifications, and Field Notices.

 

My Engagement

 

- Participating in research, learning, brainstorming.

- Creating personas, interviews, working for cross-functional teams, research team, product marketing, engineering team on-site and Off-shore.

- Developing a deeper understanding of customer needs and problem-solving.

- Engaging with product marketing to help develop by learning stories.

- Working with a team of designers and mentoring junior designers.

- Creating interactive mock-ups.

- Following up with the engineering team for development.

Some great features


- Organize your devices into groups called "Networks".

- Each Network has its own device and alert listings, reports, and more.

- Deleting a Network will remove all devices and reports associated with it.

- By default, all new devices are associated with the uncategorized network. 

- Access online productivity tools including an IOS to IOS-XE configuration converter and an IOS Configuration Upload utility for device registration. 

 

 

 

Synthesizing research to frame problems, uncover insights, and tell stories that help to build alignment and collaborate with the team and steakholders

We incorporated through key findings and identified critical issues with low-fidelity prototypes. This session helped us iterate our designs and create high-fidelity mock-ups and sharing with engineering team for implementation.

 

 

 

The first release of Active Advisor gave us a great opportunity after months to learn even more about the customers and by taking to Cisco live shows and demoing globally to Cisco clients, receiving feedback, validation, and enthusiasm of our clients made us think deeper to take the product to the next level based on expectations. 

Iterating some of the interactions, adding more discovery methods such as SNMP, Uploading file option, and CDP discovery kept us more engaging with our users for validation.

 

 

(1) Shipping the product in 2014

(2) Complete change to user experiences/interactions and visuals, 2017 - 2018

With regards, all feedback and availability of new features, new key findings such as some Cisco customers were concerned about security risks associated with the Java web browser plugin. Creating a java based DESKTOP Application was a great solution for the discovery of devices, made us to rethinking about all interactions, critical experiences, usability problems in some features, visuals to redesigning the entire product with keeping consistency, a great journey ahead!

 

(3) Taking Active Advisor (CAA), to Cisco Digital Network Architecture (DNA) space 2019

What is Cisco DNA?

 

The Cisco Digital Network Architecture (Cisco DNA) is Cisco's architecture for enterprise networks – across the campus, branch, WAN, and extended enterprise. It provides an open, extensible, and software-driven approach that makes the network simpler to manage and more agile and responsive to business needs.

 

Features and benefits

 

- Automate, analyze, and integrate with IT.

- Deliver the multi-cloud world.

- Detect, contain, and mitigate threats.

- Integrate with other domains.

 

By taking Cisco Active Advisor to the Cisco DNA framework, providing a great opportunity to the new users such as  Banks, universities, government agencies and small to large size companies to experience the benefits of device discovery level options, Best practices and many more.

 

Transition and my engagement

 

- Learning and experiencing Cisco DNA Design patterns, frameworks, gadgets, design experiences and interactions and, guidelines.

- Connecting with UI/UX team to understand the requirements and helping the team to create/add/complete necessary design experiences and interactions. 

- Building pixel-perfect mock-ups and sharing with the development team.

 

Simply three steps

 Improve your network by simplifying network discovery, lifecycle reporting, and risk analysis.

Discover the network

Quickly and securely scan the network to discover and register devices with the Cisco Active Advisor web or desktop scanner.

Analyze network risks

Review network inventory and security alerts, and identify obsolete products.

Improve network health

Easily benchmark your network against Cisco Validated Designs and adopt recommended best practices to optimize your investment.

Learning/Understanding the flow and information architecture

Giving the option to the users where to pick to navigate

Inventory, this is the place to get information about the networks and devices

Learning more about intelligent WAN and understand how ready id the the network to adopt it.

Validating design

 

After defining the problems working around to find solutions to tackle the issues. Creating low fidelity mockups and sharing each feature designed with the team, stakeholders, and users to validate the design and getting feedback.